OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
164 ratings and 90 comments received in the last 90 days.
04 April 2024
Responsive but non-pressured service.
03 April 2024
Everything is explained in the amount of detail required. Nothing seems to be too much trouble.
03 April 2024
William Lewis was really helpful and knowledgeable. He helped through the entire purchase and made it a very enjoyable experience, making sure I was happy with everything.
01 April 2024
Everybody was really lovely, especially Will, he was very informative and made sure everything went smoothly. Couldn't have asked for a better experience buying my first new car.
31 March 2024
professional advice and help offered by dealership manager and salesman
26 March 2024
Very helpful knowledgeable staff
25 March 2024
Professional, informative and friendly
21 March 2024
From start to picking up my new mini 5 door I couldn't have asked for anything more. Professional team member, knowledgeable, helpful and made the handover day so special.
19 March 2024
Penny was exceptional throughout the whole purchase and delivery experience although away at a training day when I collected my Mini, Penny left me in the capable hands of another colleague making sure everything was ready for a smooth transition.
25 April 2024
Quality of service
24 April 2024
Would highly recommend
24 April 2024
Very helpful (and sympathetic) staff (Grace).
22 April 2024
A lovely environment but as I said expensive.
17 April 2024
Our dealings with the service team were excellent. Good comms. Friendly. Charged less than we originally had been quoted.
17 April 2024
Grace is always excellent!!!
17 April 2024
100% excellent from sales to delivery and after care.
17 April 2024
Deal with issues promptly with the least possible inconvenience to the customer. Car returned nice and clean
17 April 2024
Helpful staff
17 April 2024
No complaints
09 April 2024
Excellent experience from Sytner Stratford Will Lewis.