Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

The service on my car was done quickly and professionally, a problem was highlighted and dealt with there and then. While I waited I was very well looked after.

17 January 2018

service

5

Very efficient service and professionalism

16 January 2018

service

5

Lovely lady talked me through all elements of my MOT including recommendations

16 January 2018

service

5

Almost 100% satisfied, it just so happened that a few days after my service a fault came up on my vehicle so it had to go back in again which was a little but inconvenient but the team did everything they could to get this resolved quickly.

16 January 2018

service

5

Brilliant even cleaned my car!

10 January 2018

sales

5

All the staff were excellent

09 January 2018

service

5

Car finished on time

09 January 2018

sales

5

Just be aware I felt a little bit of pressure when getting to the actual sale. This is not easy for customers and you knew there would be a sale. We got there!

05 January 2018

service

5

The team at Rybrook Stratford are always friendly yet professional. They are accommodating to my needs as a busy customer, and will provide space to work, coffees and even lunch if required!

05 January 2018

sales

5

Excellent service and wonderful staff.

04 January 2018

service

5

Work carried out as specified and efficient

03 January 2018

sales

5

Couldn't fault anything they did for me. Very Helpful people and satisfied my every need!

02 January 2018

sales

5

The sales team were patient, thorough and caring .

02 January 2018

service

5

Kept informed of how long it will take, courtesy car always offered and car is always clean on pick up

02 January 2018

sales

4

I am Very Satisfied. The reason for 4 starts and not 5 is because my address was inputted incorrectly and caused me a few issues which I did not really want to deal with.

02 January 2018

service

3

They were told of an issue at time of booking, asked for no more info. Despite having a photo of the error message then said the part wasn’t in stock and would need re booking. Also told witha weeks notice no loan car or even lift to shops possible

02 January 2018

sales

5

4 th mini and they keep getting better

02 January 2018

sales

5

As above.

01 January 2018

service

4

Friendly, knowledgable staff.

01 January 2018

sales

5

The team at Mini Rybrook were fantastic great to deal with and such a welcoming experience - thank you so much!

01 January 2018

service

5

No problems. All requests dealt with efficiently. My daughter and I were dropped into town and picked up after while MOT done - amazing service! It seemed as though nothing was too much trouble.

31 December 2017

service

5

Everything was completed without any problems

30 December 2017

sales

5

Jes, the sales person & Karl the Manager, couldn't have been more helpful and made the purchase a very pleasurable experience

29 December 2017

service

1

Originally booked service with an automatic hire care (my wife can only drive automatic). When I dropped it off there were no automatics available despite making this clear when booking the service.

29 December 2017

service

4.5

Just slightly pricey but we know it’s done right.

29 December 2017

service

5

Car was collected, serviced and returned seamlessly

29 December 2017

service

4.5

Everything was great except my key wasn’t reset so it still says service due.

27 December 2017

service

4.5

always attentive to the customer

22 December 2017

service

5

As above; Rob is a credit to your organisation and totally trustworthy. He also sorted out some snags immediately with care and concern.

22 December 2017

service

5

No problems with the service

22 December 2017

service

3.5

It was good however the information stored in my navigation system (pre-set locations) has been completely deleted. Also the tyre pressures were not reset, so I had to do this as soon as I got into the car.

20 December 2017

service

5

arranged to take us into Stratford town centre and then collect us once the service was complete. people were friendly and helpful. Great to feel that car being serviced by a dedicated Mini centre rather than a sub department of a BMW dealership

18 December 2017

service

5

When I challenge things they respond positively

18 December 2017

service

5

Helpful staffGreat communication

16 December 2017

sales

5

Everyone is professional and warm

16 December 2017

sales

5

There was a lot of time given to all my questions which Jes delivered well

15 December 2017

sales

4.5

Although there were a couple of small glitches they were dealt with. I was particularly happy with Jack from the Sales team who was very friendly but professional and went out of his way to be helpful even coming in on his day off to sort my car.

13 December 2017

service

5

I tried the collect service for the first time for my service and found that it suited me down to the ground! The man who collected my car was very helpful and explained the process to me very clearly. I would recommend doing this to anyone!

12 December 2017

service

5

Best customer service that we have experienced within the motortrade. Well done Rybrook!

12 December 2017

service

5

Problem corrected, car cleaned and basic checks done voluntary

12 December 2017

sales

5

The sales person understood my requirements and did not try to sell me products I did not need and was very professional.

11 December 2017

sales

5

Luke was on fire. Very helpful and responds to emails quickly. Kim and Ben were also very helpful.

11 December 2017

service

5

The job is always completed quickly and I have never had to return with a problem that has not been dealt with

09 December 2017

sales

5

Great welcome really pleased to see us, great interaction and very pleasant experience.A wonderful way to hand over your new mini:)

08 December 2017

sales

5

Pleasant and welcoming environment, refreshments offered, smiling, friendly staff who gave me all the information I required to make my decision to purchase the Mini, spent time (early evening) to acquaint me with my car and all paperwork.

08 December 2017

sales

5

I had everything about the car’s features explained and also all given the Opportunity to ask any questions about the T&C’s so I felt 100% comfortable before I left ... friendly, approachable and all round a great experience receiving my new car ????

07 December 2017

service

5

Always tried to meet my needs. My mini is now 100% OK.

07 December 2017

service

4

Fabulous, helpful, also collected and dropped off door to door. Wonderful. My only worry was if my tyres had been properly set, but that's probably my own ignorance. Full confidence in Mini, so well organised.

05 December 2017

sales

5

Staff are friendly and professional

05 December 2017

service

5

They kept me informed and went above and beyond helping me. Especially services and Callum